Contact us

Contact us

  • We want you to be happy with your purchase! However, due to hygiene reasons, we cannot accept returns on opened or used products unless they are faulty or sent in error.
  • Please contact us within 3 days of receiving your order to report any shortages, damages, or non-delivery.
  • For other returns: We may accept unopened and unused products in their original, re-saleable condition within 14 days of receipt. A 10% restocking fee will be applied.
  • We reserve the right to deduct return shipping costs and any additional fees from your refund.

Any returns must be in the original packaging with proof of purchase.

  • We strive to offer competitive prices. We reserve the right to adjust prices based on market conditions at the time of dispatch.
  • We continuously improve our products. Specifications, designs, and prices may change without prior notice.
  • We offer fast dispatch! Orders placed before 3 pm will be dispatched the same working day.
  • Orders placed on Sunday or Monday will be dispatched on Tuesday before 3 pm.
  • International shipping charges may apply. Some items within our shop may also have a delivery charge.

Products are stocked up on a regular basis.

If a product you want is out of stock, please feel free to shoot us a message with the product you are looking for in the subject line. We will send you a notifications when they are back in stock!

Free returns

Returns within 14 days receive a full refund.

Worldwide shipping

Free*

24/7 support

Call us anytime at 0044 1244 456020

Email us at hello@brow-spa.com